Last updated: 23 October 2025
This Privacy Policy explains how FREAK MOMMA LTD (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website www.freakmommarestaurants.com, make a reservation, or otherwise interact with us. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).
We are FREAK MOMMA LTD, a company registered in England and Wales (Company No. 16366214) trading as Freak Momma. For the purposes of data protection law, we are the “data controller” of your personal information.
Contact details:
Address: 28 Parsons Green Lane, London, England, SW6 4HS
We may collect the following personal information:
Identity and contact details – your name, phone number, and email address (for example, when you make a booking or contact us).
Reservation details – booking date, time, party size, and any dietary or access requirements you share with us.
Marketing preferences – your choice to receive updates, offers, or newsletters from us.
Technical data – IP address, browser type, and information about how you use our website (via cookies and similar technologies).
We collect information in the following ways:
Directly from you when you make a reservation, contact us, or sign up for marketing.
Through our booking platform provider(s) (for example, when you reserve a table online).
Automatically via cookies and analytics tools when you visit our website.
We use your personal data only when we have a lawful basis to do so, including:
To manage reservations and provide dining services to you.
To respond to enquiries and provide customer support.
To send marketing communications you have consented to receive.
To improve our website and services (using aggregated analytics data).
To comply with legal or regulatory obligations.
Our legal bases for processing include: performance of a contract (e.g. to secure your booking), consent (e.g. marketing emails), legal obligation, and our legitimate interests (e.g. keeping our business records updated).
We may share your information with:
Our booking platform provider(s) who process reservations on our behalf.
Advertising and analytics partners who help us promote our services and understand how customers use our website.
IT and website hosting providers who support our online services.
Professional advisers (such as lawyers, accountants, or insurers).
Regulators or law enforcement authorities where required by law.
We do not sell your personal data.
If we transfer your personal data outside the UK, we will ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK government.
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal or accounting requirements. For example, reservation data may be retained for a limited period after your visit for business record-keeping.
Under data protection law, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request erasure of your data in certain circumstances.
Object to our use of your data for marketing.
Restrict processing in some cases.
Request transfer of your data to you or another party.
Withdraw your consent at any time (where consent is the basis for processing).
To exercise these rights, please contact us at hello@freakmommarestaurants.com. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
We use cookies and similar technologies on our site. For more information, please see our Cookie Policy.
We operate through FREAK MOMMA LTD, registered in England and Wales (Company No. 16366214). Our registered office is 28 Parsons Green Lane, London, SW6 4HS.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Address: 28 Parsons Green Lane, London, England, SW6 4HS